We aim to provide high-quality products, but if you are not satisfied, we offer returns and exchanges under the terms below.
1. Eligibility
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Returns/exchanges must be requested within 7 days of delivery.
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Products must be returned in original condition, unused, and sealed.
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Opened skincare items are non-returnable and non-exchangeable for hygiene and safety reasons.
2. Process
To request a return or exchange, contact us at
customercare@shopbluedew.com or WhatsApp +92 324 986 9291.
Once approved, the customer may need to send the product back using a courier service. Return shipping costs are the customer’s responsibility unless the return is due to an error on our part.
3. Refund Method
Refunds are processed through bank transfer after the returned item is inspected.
